General Information
TERMS AND CONDITIONS
SCOPE & GENERAL PROVISIONS
These terms and conditions apply to all purchases made via our online shop at GEZEITEN.com.
The seller is:
GEZEITEN GmbH
Pappelweg 8
74081 Heilbronn
Germany
Email: contact@gezeiten.com
Our offers are intended for consumers.
CONCLUSION OF CONTRACT
The presentation of products in our online shop does not constitute a legally binding offer, but an invitation to place an order.
By submitting an order, you make a binding offer to purchase the selected products.
The contract is concluded once we accept your order by:
- sending an order confirmation by email, or
- dispatching the goods.
We reserve the right to decline orders where necessary.
PRICES & PAYMENT
All prices are final prices. For deliveries within the European Union, prices include applicable VAT. For international orders, taxes and duties are handled in accordance with our SHIPPING & RETURNS.
Available payment methods:
PayPal, Apple Pay, Google Pay, Amazon Pay, Shop Pay, Credit Card (Visa, Mastercard, American Express), Klarna.
Payment is processed at the time of purchase.
Orders are prepared and shipped once payment has been successfully authorized.
DELIVERY & SHIPPING
Delivery is carried out in accordance with the terms set out in our SHIPPING & RETURNS.
Where reasonable, we may make partial deliveries. Any additional shipping costs incurred will be borne by GEZEITEN.
For consumers, the risk of accidental loss or damage passes to you upon delivery of the goods.
RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire 14 days after the day on which you, or a third party indicated by you, takes possession of the goods.
To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. by email) at: contact@gezeiten.com.
You may use the model withdrawal form below, but it is not mandatory.
Withdrawal Form
I/We () hereby give notice that I/We () withdraw from my/our (*) contract of sale of the following goods (or part of the order):
Order number:
Ordered on () / received on ():
Goods (or part of the order):Name of consumer(s):
Address of consumer(s):
* Delete as appropriate.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, excluding delivery costs, without undue delay and no later than 14 days after receiving the returned goods.
We may withhold reimbursement until we have received the goods back.
You must return the goods within 14 days.
You will bear the direct cost of returning the goods.You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
WARRANTY
Statutory warranty rights apply.
The limitation period for warranty claims is two years from delivery.
In the event of a defect, we will provide a remedy within a reasonable period, either by repair or replacement.
Please note that warranty claims apply only to defects present at the time of delivery and do not extend to changes resulting from normal use, storage, or natural product characteristics.
LIABILITY
We are fully liable for:
- intent and gross negligence
- injury to life, body, or health
- claims under the German Product Liability Act
In cases of slight negligence, we are liable only for the breach of essential contractual obligations (so-called cardinal obligations).
In such cases, liability is limited to the foreseeable damage typical for the contract.
Essential contractual obligations are those whose fulfillment is necessary for the proper performance of the contract and on whose compliance you may regularly rely.
Any further liability is excluded to the extent permitted by law.
RETENTION OF TITLE
The goods remain the property of GEZEITEN until full payment has been received.
DATA PROTECTION
Information on how we process personal data can be found in our PRIVACY POLICY.
ALTERNATIVE DISPUTE RESOLUTION
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
FINAL PROVISIONS
German law shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
If any provision of these Terms is or becomes invalid, the remaining provisions shall remain unaffected.